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Found 6 results

  1. JP Doggett

    Next-gen omnichannel retailing

    until
    The pandemic has prompted a shift to non-store channels, including delivery and click & collect, accelerating a trend that was already well established. For many, the response has been tactical with a 'whatever it takes' approach to serving customers however they wish. In tandem with the drive to reduce waste, there are important questions about whether the status quo is sustainable or whether a fundamental re-think and re-design of supply chain operations, enabled by digital technologies, is now an urgent priority. If so, how? AGENDA Next-gen omnichannel retailing - e2e visibi
  2. JP Doggett

    Living with Amazon

    DRAFT AGENDA Living with Amazon The Amazon dilemma: expensive but too big to ignore What are the realistic alternatives? Taming the beast: how to optimise and manage the Amazon channel ABOUT INTENT DISCUSSIONS All discussions are private, held under the Chatham House Rule and moderated by INTENT with approx. 6-8 participants for 45-90 mins of candid, interactive discussion (not a passive webinar) Some discussions include subject matter experts from member-recommended INTENT Partners, others are exchanges of best practice
  3. JP Doggett

    Next-gen omnichannel retailing

    until
    The pandemic has prompted a shift to non-store channels, including delivery and click & collect, accelerating a trend that was already well established. For many, the response has been tactical with a 'whatever it takes' approach to serving customers however they wish. In tandem with the drive to reduce waste, there are important questions about whether the status quo is sustainable or whether a fundamental re-think and re-design of supply chain operations, enabled by digital technologies, is now an urgent priority. If so, how? AGENDA Next-gen omnichannel retailing - e2e visibi
  4. Perfect Delivery - multichannel order orchestration, incorporating 3rd party data & scenario planning SupplyChainINTENT Virtual Boardroom Discussion 03/03/21 With Expert Input from Vikram Singla, Oracle Multichannel / D2C order orchestration Drivers for multi-channel / D2C models Investments in this area are often easiest to justify in the context of customer experience and the data/insight that direct contact brings, particularly if channel partners are providing limited data on end customers Customisation and personalisation can both help establish a D2C
  5. JP Doggett

    Next-gen omnichannel retailing

    until
    Next-gen omnichannel retailing - e2e visibility & demand shaping (for current practitioners only)* The pandemic has prompted a shift to non-store channels, including delivery and click & collect, accelerating a trend that was already well established. For many, the response has been tactical with a 'whatever it takes' approach to serving customers however they wish. In tandem with the drive to reduce waste, there are important questions about whether the status quo is sustainable or whether a fundamental re-think and re-design of supply chain operations, enabled by digital te
  6. Profitable ecommerce strategies Summary notes from Intent Group Virtual Boardroom Discussion on 17/11/20 Hosted by Ed Lawson, Intent Group Guest expert: Louisa Hosegood, Digital and Strategy Director, Bis Henderson Ecomm / D2C drivers & lessons learned Consolidating pandemic gains: the pandemic has driven many recent ecomm/D2C initiatives but often in an improvisational way that isn’t sustainable long-term. The challenge now is to understand how much pandemic-instigated behaviour will stick and how to consolidate recent innovations on more solid foundations;
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