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  • Vision, business case & buy-in
  • Roadmaps: from vision to strategy
  • People & change: leadership, culture, roles & skills
  • Trouble-shooting & avoiding common pitfalls
  • Digital infrastructure & data
  • Integrated planning
  • Network design & physical flow
  • Analytics & performance management
  • Order management & customer service
  • E2E collaboration & orchestration

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    Handling volatility: tuning up your S&OP and demand execution processes to stay in control A dial in discussion with a small group of senior leaders who play a strategic role in the S&OP process. We'll share ideas around best practice, but also experience around how things have best been adapted or transformed during 2020 to cope with volatility. 'Normal volatility’ vs pandemic-related volatility – how much worse is it? Importance of clear roles and empowerment for fast but controlled response Key aspects of the Demand Execution process The intelligence yo
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    Consolidating gains from pandemic-driven digital transformation What have been the biggest and best 'wins' from pandemic-driven steps towards digital transformation? How can these be consolidated? (informing next steps, building confidence, identifying obstacles...?) Can tools and systems help to embed new processes and behaviours? How? Moderated by Intent, this is an interactive discussion for practitioners to share experience and ideas. It is shaped by participants' input with opportunities to continue conversations with individual participants afterwards. Request
  3. Natalie Berg, Founder of NBK Retail shared her analysis of the ecommerce and retail landscape and offered some ideas about how retailers and their supply chain partners can respond to the dominating presence of Amazon. Key points included: Amazon takes the ‘joy’ out of shopping: there is no browsing experience. “Even when customers don’t know it yet, they want something better” (Jeff Bezos 2017) Amazon can’t do curation. This is where specialist shops and experiential shopping will win customers. Physical shops are required to get close to the consumer - hence pr
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