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  1. Last week
  2. Profitable ecommerce strategies Summary notes from Intent Group Virtual Boardroom Discussion on 17/11/20 Hosted by Ed Lawson, Intent Group Guest expert: Louisa Hosegood, Digital and Strategy Director, Bis Henderson Ecomm / D2C drivers & lessons learned Consolidating pandemic gains: the pandemic has driven many recent ecomm/D2C initiatives but often in an improvisational way that isn’t sustainable long-term. The challenge now is to understand how much pandemic-instigated behaviour will stick and how to consolidate recent innovations on more solid foundations;
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    Trade compliance automation & no-touch processing Assuming GVMS and NI trader support systems are in place by mid-December, what needs to be in place? And, if not? Business case for upgrading IT systems to enable no-touch compliance processing Which trade compliance systems are members using or interested in? Moderated by Intent, this is an interactive discussion for practitioners to share experience and ideas. It is shaped by participants' input with opportunities to continue conversations with individual participants afterwards. Request to join
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    Adaptive logistics with AI and IoT Leveraging AI and incorporating external data to enable proactive customer advice on ETAs IoT for fleet monitoring, quality assurance and near real-time response Transport orchestration and integration with 3PLs Moderated by Intent, this is an interactive discussion for practitioners to share experience and ideas. It is shaped by participants' input with opportunities to continue conversations with individual participants afterwards. Request to join
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    Simplifying order management across channels How has pandemic-driven channel shift exposed or created unnecessary complexity and limitations? Exchanging insights and ideas on how challenges can be alleviated in the short-term What are the longer-term implications for processes and systems? Moderated by Intent, this is an interactive discussion for practitioners to share experience and ideas. It is shaped by participants' input with opportunities to continue conversations with individual participants afterwards. Request to join
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    Perfect delivery – order orchestration, adaptive logistics and trade compliance (for current practitioners only) The global pandemic has expedited the evolution of business models especially direct to consumer and highlighted the impact of interruptions on service and critical supply levels, in addition to impacts from climate change, social unrest, cyber and physical attacks on assets. Whatever the final outcome, Brexit will add to the volatility. To manage these risks and retain customers' trust, supply chain practitioners need greater visibility and traceability to profitably and
  9. These suggestions have emerged from past discussions and our regular conversations with members... do let us know which ones you'd like us to schedule. Other topics suggestions? Please add a comment below or email jp@supplychainintent.com
  10. These suggestions have emerged from past discussions and our regular conversations with members... do let us know which ones you'd like us to schedule. Other topics suggestions? Please add a comment below or email jp@supplychainintent.com
  11. These suggestions have emerged from past discussions and our regular conversations with members... do let us know which ones you'd like us to schedule. Other topics suggestions? Please add a comment below or email jp@supplychainintent.com
  12. These suggestions have emerged from past discussions and our regular conversations with members... do let us know which ones you'd like us to schedule. Other topics suggestions? Please add a comment below or email jp@supplychainintent.com
  13. These suggestions have emerged from past discussions and our regular conversations with members... do let us know which ones you'd like us to schedule. Other topics suggestions? Please add a comment below or email jp@supplychainintent.com
  14. These suggestions have emerged from past discussions and our regular conversations with members... do let us know which ones you'd like us to schedule. Other topics suggestions? Please add a comment below or email jp@supplychainintent.com
  15. These suggestions have emerged from past discussions and our regular conversations with members... do let us know which ones you'd like us to schedule. Other topics suggestions? Please add a comment below or email jp@supplychainintent.com
  16. These suggestions have emerged from past discussions and our regular conversations with members... do let us know which ones you'd like us to schedule. Other topics suggestions? Please add a comment below or email jp@supplychainintent.com
  17. These suggestions have emerged from past discussions and our regular conversations with members... do let us know which ones you'd like us to schedule. Other topics suggestions? Please add a comment below or email jp@supplychainintent.com
  18. These suggestions have emerged from past discussions and our regular conversations with members... do let us know which ones you'd like us to schedule. Other topics suggestions? Please add a comment below or email jp@supplychainintent.com
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    Resilience: what are the practical implications for digitalisation roadmaps? Early warning of disruption - where and how have digital technologies had most impact? Agile response - which elements of supply chain should be prioritised? Resilient AND lean? How to quantify the value of resilience compared to a lean operating model? Moderated by Intent, this is an interactive discussion for practitioners to share experience and ideas. It is shaped by participants' input with opportunities to continue conversations with individual participants afterwards. Request to join
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    Consolidating gains from pandemic-driven digital transformation What have been the biggest and best 'wins' from pandemic-driven steps towards digital transformation? How can these be consolidated? (informing next steps, building confidence, identifying obstacles...?) Can tools and systems help to embed new processes and behaviours? How? Moderated by Intent, this is an interactive discussion for practitioners to share experience and ideas. It is shaped by participants' input with opportunities to continue conversations with individual participants afterwards. Request
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    Future operating contexts for digitalisation visions: what will change and what won’t? Can future operating contexts be meaningfully forecasted or is 'volatility' the most practical forecast? Future foundations: what won't change and is this enough of a basis for a robust digitalisation vision? Which aspects of future operating contexts need clear definition to underpin a robust vision? (cost, customer experience, carbon footprint, compliance, financial & human capital...other?) Moderated by Intent, this is an interactive discussion for practitioners to share experien
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    Strategies to build and sustain profitable ecomm operations: increasing ecomm volume whilst maintaining a hold on cost A focused discussion intended to share experience and strategies to build on or increase ecomm volumes. As ecomm has been turbocharged in 2020, accelerating existing channel growth or even launching new ecomm channels for many, it's important to keep a handle on costs, and get the model right from customer promise through to execution. There have been many hard lessons learned in this space, spanning fundamental model through to final mile. Uniting supply chain and cus
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    Handling volatility: tuning up your S&OP and demand execution processes to stay in control A dial in discussion with a small group of senior leaders who play a strategic role in the S&OP process. We'll share ideas around best practice, but also experience around how things have best been adapted or transformed during 2020 to cope with volatility. 'Normal volatility’ vs pandemic-related volatility – how much worse is it? Importance of clear roles and empowerment for fast but controlled response Key aspects of the Demand Execution process The intelligence yo
  24. JP Doggett

    Concurrent planning

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    Concurrent planning in the age of volatility & disruption The Covid experience has underlined the importance of agility and being able to adapt to changing circumstances. In many cases, existing S&OP / IBP processes have struggled with a much higher demand for scenarios, cycles having to begin before the previous cycle is finished and a highly unusual operating context requiring decisions to be escalated or reviewed more frequently. Can a concurrent (as opposed to linear or sequential) planning approach help? How? We aim for 5-8 active discussion participants. Others ma
  25. Thought it worth building out a little bit more detail behind my original answer to the question ... SKU range optimisation is a challenge that a number of our clients ask for assistance with. It is an exercise that requires having the right information and insight – something that traditional systems are not always able to provide. Removing SKUs purely based on revenue or units sold can have adverse consequences. We often find SKUs with high revenue or unit sales are relatively low on profit and in some cases loss making. In other cases, lower selling SKUs are the ones delivering the p
  26. We’ve developed what we call ‘self-healing supply chain capabilities” where we use machine learning to analyse lead times and lot sizes, for example. What happens traditionally is that your master data is set once and a product goes into mass manufacturing and it is hardly ever revised afterwards. In reality, manufacturing lead times tend to go down as processes are improved but the master data is not updated to reflect this. The self-learning / self-healing capability detects those differences between what the ERP is telling it versus what it sees in reality. It can flag this up and automate
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