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Strategies to build and sustain profitable ecomm operations: increasing ecomm volume whilst maintaining a hold on cost
A focused discussion intended to share experience and strategies to build on or increase ecomm volumes. As ecomm has been turbocharged in 2020, accelerating existing channel growth or even launching new ecomm channels for many, it's important to keep a handle on costs, and get the model right from customer promise through to execution. There have been many hard lessons learned in this space, spanning fundamental model through to final mile. Uniting supply chain and customer facing ecomm can pose challenges, working out the exact customer proposition, and understanding the long term best strategy for DC all figure in this discussion. 
Getting the customer proposition right, without spiralling cost Disrupting the market or existing strategy - spotting an opportunity to disrupt an established market pattern 5 guiding principles for  efficient ecomm Collaboration: what options are there, what's works, how can you benefit? Considering returns: volumes and how they're handled Finding a sustainable offering and setting the customer promise As always, our discussions are capped in numbers to ensure we can be useful to everyone on the call, and that everyone can contribute. 
For this discussion we're pleased to be joined by Louisa Hosegood of Bis Henderson Consulting. Louisa has specialist experience in ecomm, with first hand experience of ecomm at M&S and John Lewis, now hleping other organisations to design and execute robust plans. 
Confirm your participation or reserve your place here


Concurrent planning in the age of volatility & disruption
The Covid experience has underlined the importance of agility and being able to adapt to changing circumstances. In many cases, existing S&OP / IBP processes have struggled with a much higher demand for scenarios, cycles having to begin before the previous cycle is finished and a highly unusual operating context requiring decisions to be escalated or reviewed more frequently. 
Can a concurrent (as opposed to linear or sequential) planning approach help? How?
We aim for 5-8 active discussion participants. Others may also join and we'll invite input from everyone before and during the session. The key questions to address include:
What are the people, process and systems barriers to better coping with volatility? What lessons can we learn from the pandemic experience so far and recent implementations? How to demonstrate concurrent planning RoI in six weeks Moderated by Intent, this is an interactive discussion shaped by participants' input with opportunities to continue conversations with individual participants afterwards.
The discussion leaders will be:
Claire Milner, SVP EMEA, Kinaxis Andrew Bills, Director - Global Supply Chain Sales & Operations Planning Capability, Coty I'd like to join


Handling volatility: tuning up your S&OP and demand execution processes to stay in control
A dial in discussion with a small group of senior leaders who play a strategic role in the S&OP process. We'll share ideas around best practice, but also experience around how things have best been adapted or transformed during 2020 to cope with volatility. 
'Normal volatility’ vs pandemic-related volatility – how much worse is it? Importance of clear roles and empowerment for fast but controlled response Key aspects of the Demand Execution process The intelligence your day to day execution processes should feed into your medium-term planning process for sustained improvement of planning quality If you'd like to be part of this discussion, please register your interest here. 
With guests Dawn Dent and Lucy Jacobs of Oliver Wight.

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